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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Madison Shaw

July 15, 2026

5  out of  5
rating by Madison Shaw
"Love this place! They’ve been amazing!"
We responded:
"Thank you for the kind review! We appreciate your business. "
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hannah johnson

July 14, 2026

5  out of  5
rating by hannah johnson
"They care about what you are looking for and take the time to know your current situation. Not pushing when I asked question about other products and gave me options!"
We responded:
"We really appreciate your review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Joseph Nicholson

July 13, 2026

5  out of  5
rating by Joseph Nicholson
"The only thing we miss about Illinois is having the Trent Fairfield staff to work with
They are outstanding at their jobs and could not be friendlier they are the absolute best and wish they would open an office in North Carolina"
We responded:
"Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tom Frank

July 10, 2026

5  out of  5
rating by Tom Frank
"I have been very happy with Trent and his team. Alisha has always been prompt in getting information and responses for me when needed. That is why I have been working with this team for over 20+ years!"
We responded:
"Tom your loyalty is so appreciated! We work hard to make sure we provide the best service with every interaction. "
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Ashley Turner

June 25, 2026

5  out of  5
rating by Ashley Turner
"The agents at Trent Fairfield State Farm go above and beyond! Always provide great customer service and care!"
We responded:
"Thank you for your kind review of State Farm Agent Trent Fairfield’s Team. We appreciate it!"
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Bret Tramel

June 4, 2026

5  out of  5
rating by Bret Tramel
"Alisha has been my primary point of contact with Trent Fairfield State Farm agency and has provided outstanding customer support, dedication to getting the job done correctly regardless of how emails or messages it takes. Every call this office has the feel of personal service not seen in many large corporations today. All of my insurance needs are combined in this office for that very reason. Multiple policies were written from a cold call from this agency just checking to see if they could help fill a need. Thanks Alisha."
We responded:
"Thank you for your kind review of State Farm Agent Trent Fairfield’s Team. We appreciate it!"
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MedievalFanatic

June 2, 2026

5  out of  5
rating by MedievalFanatic
"Kyle Fairfield was excellent in delivering clear and concise details about my policies! State Farm is the best!"
We responded:
"Thank you so much for the 5-star review of Our Team! We appreciate your business and look forward to assisting you with your insurance needs."
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John Cardamone

May 18, 2026

5  out of  5
rating by John Cardamone
"Trent and team have taken care of my insurance needs for many years. Best in the business!"
We responded:
"Thank you for your kind review of State Farm Agent Trent Fairfield’s Team. We appreciate it!"
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Ruth White

May 12, 2026

5  out of  5
rating by Ruth White
"It is good to have a real human agent. Alisha is doing a wonderful job dealing with this senior citizen and her insurance needs."
We responded:
"It is our pleasure to assist you and we greatly appreciate the feedback!"
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Shayla Scruggs

May 11, 2026

5  out of  5
rating by Shayla Scruggs
"The entire team at Trent Fairfield State Farm office, specifically Diane and Caitlyn have been exceptional to me! Very responsive and willing to help while also providing amazing rates. Highly recommend."
We responded:
"Thank you for the feedback! We appreciate your business!"
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Leslie Moe-Kaiser

April 28, 2026

5  out of  5
rating by Leslie Moe-Kaiser
"Trent Fairfield and staff have taken care of my family's auto, life, home, personal property, and investment needs for over four decades. I cannot say enough about their professionalism, personal touch, friendless, and dedication. This team provided outstanding service which included timely communications and clarifications. They were especially helpful when my husband passed which required several policy adjustments and annuity matters. The relationship has been such a pleasure, and I hope to experience similar high quality service in Arizona. Thank you, everyone!"
We responded:
"It has been our pleasure to serve you and your family for the past 20 years! Thank you for the kind and thoughtful review. You are truly appreciated!"
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niyazi ekici

March 31, 2026

5  out of  5
rating by niyazi ekici
"Excellent service!"
We responded:
"We really appreciate your 5-star review! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Erik Nelson

March 20, 2026

4  out of  5
rating by Erik Nelson
"Very friendly, patient, and helpful service. I almost never review products and services, but felt the service I received deserves recognition."
We responded:
"Thank you for the review! We strive to provide the best service with each interaction and greatly appreciate your business!"
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Laura Pierobon

March 17, 2026

5  out of  5
rating by Laura Pierobon
"We have worked with Trent Fairfield's office for years. We live in the Chicago suburbs but continue to work with this office due to great people who really care about taking care of your needs. Highly recommend!"
We responded:
"Thank you for the kind review and loyalty to our agency! Your business is appreciated and it is our pleasure to assist you!"
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Diana Lake

March 13, 2026

5  out of  5
rating by Diana Lake
"I have been a client of Trent Fairfield for years and have always found his prices to be fair. I have always had a good experience whenever I have had to file a claim or had any questions about my insurance options. He has never steered me wrong and I will always suggest going to see him for any of your insurance situations."
We responded:
"It is our pleasure to assist with your insurance needs. Your business is greatly appreciated!"
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Jennifer Bock

February 17, 2026

5  out of  5
rating by Jennifer Bock
"Very easy to talk with! Easy to get auto quotes! Great office. I would check them out if in Peoria and looking for insurance!"
We responded:
"Thanks for leaving such a great review! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything."
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William Kemper

February 3, 2026

5  out of  5
rating by William Kemper
"Did a wonderful job helping me save extra money while adding more coverage."
We responded:
"Thank you for the feedback. We greatly appreciate your business!"
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Carla Riek

January 30, 2026

5  out of  5
rating by Carla Riek
"Was smooth sailing from the start. The claim agents were very helpful and Diane and Kyle kept checking on me to make sure everything was going smoothly!! I’m a fan for life!!"
We responded:
"Thank you for the kind review. We greatly appreciate your business!"
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Connor Parkhurst

January 27, 2026

5  out of  5
rating by Connor Parkhurst
"Great office. Highly recommend working with Caitlin!"
We responded:
"It is our pleasure to assist you with your insurance needs."
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Seth Haley

January 27, 2026

5  out of  5
rating by Seth Haley
"The team provided great service and they were very knowledgeable on the coverages they provided."
We responded:
"Thank you for your continued loyalty to our agency!"
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Dylan Combs

January 27, 2026

5  out of  5
rating by Dylan Combs
"Service was great here! I personally worked with Kyle who was professional and easy to communicate with for setting up Renters Insurance. The rest of the team was also very welcoming!"
We responded:
"Thank you for the kind review, Dylan. We look forward to assisting you with your insurance needs."
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Darilynn Criss

December 29, 2025

5  out of  5
rating by Darilynn Criss
"Great service from this office. The whole team is great to work with."
We responded:
"Thank you for the review! It is our pleasure to assist you with your insurance needs. "
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Eddie Binion

December 22, 2025

5  out of  5
rating by Eddie Binion
"Awesome insurance company & wonderful staff!!!"
We responded:
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jr Belle

December 8, 2025

5  out of  5
rating by Jr Belle
"Alisha the best!! Easy to communicate with excellent service 🙌🏽"
We responded:
"We appreciate your feedback! Thank you for working with us for your auto insurance needs."
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Susan Arrowsmith

December 5, 2025

5  out of  5
rating by Susan Arrowsmith
"Caitlin at Trent Fairfield State Farm is outstanding. She thoroughly answered all of my questions and assisted me with setting up monthly automatic payments for our vehicle, home, and umbrella policies. Caitlin is knowledgeable and very friendly. It’s nice to talk with someone who puts you at ease. Thank you Caitlin! You are a gem!💎"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"