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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Kemper

February 3, 2026

5  out of  5
rating by William Kemper
"Did a wonderful job helping me save extra money while adding more coverage."
We responded:
"Thank you for the feedback. We greatly appreciate your business!"
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Carla Riek

January 30, 2026

5  out of  5
rating by Carla Riek
"Was smooth sailing from the start. The claim agents were very helpful and Diane and Kyle kept checking on me to make sure everything was going smoothly!! I’m a fan for life!!"
We responded:
"Thank you for the kind review. We greatly appreciate your business!"
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Connor Parkhurst

January 27, 2026

5  out of  5
rating by Connor Parkhurst
"Great office. Highly recommend working with Caitlin!"
We responded:
"It is our pleasure to assist you with your insurance needs."
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Seth Haley

January 27, 2026

5  out of  5
rating by Seth Haley
"The team provided great service and they were very knowledgeable on the coverages they provided."
We responded:
"Thank you for your continued loyalty to our agency!"
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Dylan Combs

January 27, 2026

5  out of  5
rating by Dylan Combs
"Service was great here! I personally worked with Kyle who was professional and easy to communicate with for setting up Renters Insurance. The rest of the team was also very welcoming!"
We responded:
"Thank you for the kind review, Dylan. We look forward to assisting you with your insurance needs."
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Darilynn Criss

December 29, 2025

5  out of  5
rating by Darilynn Criss
"Great service from this office. The whole team is great to work with."
We responded:
"Thank you for the review! It is our pleasure to assist you with your insurance needs. "
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Eddie Binion

December 22, 2025

5  out of  5
rating by Eddie Binion
"Awesome insurance company & wonderful staff!!!"
We responded:
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jr Belle

December 8, 2025

5  out of  5
rating by Jr Belle
"Alisha the best!! Easy to communicate with excellent service 🙌🏽"
We responded:
"We appreciate your feedback! Thank you for working with us for your auto insurance needs."
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Susan Arrowsmith

December 5, 2025

5  out of  5
rating by Susan Arrowsmith
"Caitlin at Trent Fairfield State Farm is outstanding. She thoroughly answered all of my questions and assisted me with setting up monthly automatic payments for our vehicle, home, and umbrella policies. Caitlin is knowledgeable and very friendly. It’s nice to talk with someone who puts you at ease. Thank you Caitlin! You are a gem!💎"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tammy Wisner

December 3, 2025

5  out of  5
rating by Tammy Wisner
"Trent and his team give great service. Couldn't ask for a better insurance company."
We responded:
"Thank you! It is our pleasure to assist you. "
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K Hughes

December 2, 2025

5  out of  5
rating by K Hughes
"I highly recommend the Trent Fairfield State Farm Insurance office, especially Caitlin. She has been absolutely outstanding to work with—knowledgeable, responsive, and genuinely committed to making sure my family and I have the right coverage. She consistently goes above and beyond, and her support has made the entire process seamless and stress-free. I can’t say enough wonderful things about Caitlin and the team, and I will continue to recommend them to friends and family. Thank you for everything!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs."
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Andrew Hughes

December 1, 2025

5  out of  5
rating by Andrew Hughes
"Trent and Caitlin went above and beyond providing timely claims, setting up my new coverage and transferring part of my existing coverage to their office. These two were extremely flexible to provide me information and set up a quote when I needed to purchase a new vehicle. They even adjusted their work schedules to make sure I had coverage on my short time window to get my new vehicle. After that experience I had them transfer my existing coverage to my new account due to how nice they were to work with. I would highly recommend their office for anyone looking for an insurance agent."
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. "
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Ricardo Rodriguez

November 25, 2025

5  out of  5
rating by Ricardo Rodriguez
"Helpful great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joshua Swonger

November 24, 2025

5  out of  5
rating by Joshua Swonger
"Great Insurance at an affordable price. Kyle Fairfield is very knowledgeable and helpful agent"
We responded:
"We appreciate your review! We are happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dayna Clark

November 20, 2025

5  out of  5
rating by Dayna Clark
"Great service from Diane and everyone in the office. Quick to answer my questions and provide quotes that I was looking for. Also followed up a few months later and I had questions answered I had been putting off asking. It was a great experience!"
We responded:
"Thank you for the feedback! We appreciate your business!!"
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Sarah Huenefeld

November 20, 2025

5  out of  5
rating by Sarah Huenefeld
"Kyle was great to work with. He was thorough with reviewing my policy and providing information to consider in the future! Would highly recommend working with Trent, Kyle, and their team."
We responded:
"We appreciate your business and the kind review. It is our pleasure to assist you and your family!"
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Al Omran

November 4, 2025

5  out of  5
rating by Al Omran
"The best agent I've ever worked with, Caitlin Somerville. I just recently purchased a new home and ran into some issues with the lender missing up insurance and closing documents which caused a nightmare issue to deal with. Between the lender, closing company, hoa, and insurance the only person who was willing to take the extra step to help me was Caitlin. She took charge when everyone else passed off responsibility and made sure I got all the answers I needed to sort out my issue. I wish everyone worked as hard and cared as much about doing their job as well as Caitlin does!"
We responded:
"It is our pleasure to assist our customers and help offer solutions. Thank you for the kind review. We appreciate your business!"
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Bruna Tavares

October 31, 2025

5  out of  5
rating by Bruna Tavares
"I always have an amazing experience with them!! They help manage even the smallest needs. Whether it’s a large or small policy or issue, they take great care, are super responsive, and always open to answering questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate your business!"
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Ahmad Al-ajlouni

October 28, 2025

5  out of  5
rating by Ahmad Al-ajlouni
"I highly recommend this place, Everyone so helpful, especially Caitlin she is always there to help and provide all the support you need."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Adriana Pettis

October 1, 2025

5  out of  5
rating by Adriana Pettis
"I’ve had an excellent experience with Trent Fairfield and his State Farm team. They’re knowledgeable, responsive, and truly care about making sure you’re covered with the right policies. Trent takes the time to explain options clearly and makes the process stress-free. Anytime I’ve had questions or needed support, I’ve received fast and friendly service. I definitely recommend Trent Fairfield to anyone looking for reliable insurance and outstanding customer care."
We responded:
"It is our pleasure to assist you with your insurance and financial services needs. Thank you for your loyalty!"
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Charles Distad

September 30, 2025

5  out of  5
rating by Charles Distad
"Trent and all of his employees are always very helpful and do a great job of explaining any questions I have about our policies."
We responded:
"It is our pleasure to assist our customers with their insurance needs. Thank you for the feedback!"
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Isheeka Jones

September 26, 2025

5  out of  5
rating by Isheeka Jones
"Kyle was amazing to work with. Thank you!"
We responded:
"We enjoy assisting others and providing the best service we can with every interaction. Thank you for your business! It is truly appreciated."
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Angelo Parker (Dee)

September 25, 2025

5  out of  5
rating by Angelo Parker (Dee)
"Great experience dealing with Kyle. He explained every detail very thoroughly and made sure I was ok and satisfied with each policy. State Farm has always been great with working with their customers. Great job State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
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Shahnawaz Shaikh

July 21, 2025

5  out of  5
rating by Shahnawaz Shaikh
"They have extensive knowledge of various insurance policies, very detailed and friendly staff and not so much pushy like the other policy agents! Definitely happy to have my insurance through them, gets you covered when you need them. Like a good neighbor"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Julie Ballard

June 12, 2025

5  out of  5
rating by Julie Ballard
"I have had insurance through State Farm for years. Trent snd his team are always so helpful in answering all of my questions and concerns. I recently had a review of my polices with Katie who was professional and very informative. She clarified questions I had and worked to ensure I had the coverage I wanted and needed. I highly recommend this team."
We responded:
"Thank you for the feedback! It is our pleasure to provide the best customer service possible. We appreciate you!"